▶ What kind of products do you work with?
We work with most products made from metals and plastic. We also trade raw materials for metal and plastic industries.
We work with most products made from metal, plastic, wood, stone, ceramic and glass, in addition to clothing and apparel. See products we source for a listing.
▶ Is China the only country you source from?
China, with it’s vast industrial base and low labor costs is the primary country we source from. However, we can also source from India and other Asian countries.
China, with it's vast industrial base and low labor costs is the primary country we source from. However, we can also source from India, Pakistan and other Asian countries.
▶ Do you have a catalog of the products you source available?
Yes, you can get catalogs for certain products upon request.
We do not maintain a catalog in printed form of the products we have worked with, or provide a list of the thousands of manufacturers in China. In addition, we have sourced products for some of our customers that are proprietary and/or patented and they do not want their sources made public knowledge.
▶ Do you work with U.S. companies ?
Yes, we are working with U.S companies.
Yes, we have worked with companies in the U.S., Canada, the U.K. and Australia.
▶ How long have you been in business?
Since 1997.
Since 1991. See About Us for more on our company.
▶ How long does it take to get a quote?
Depends upon size of project.On average 48-72 hours.
On average, about 1-2 weeks after all parties involved with the process of manufacturing in China receive all information on your product.
▶ Do you have a minimum order amount?
Depends on product.
The minimum order value we may accept is $10,000.00. This varies from factory to factory according to setup costs and production run requirements.
▶ Can you provide our products with custom packaging?
Yes.
Yes, we do this often. We've sourced product packed in individual blister packs (plastic clamshell with full color cardboard insert), cartons with full color artwork and in custom boxes, and in custom display boxes. We can provide plastic, metal or hardwood cases made from woods like walnut, rosewood or maple to provide value added sales appeal. We can also provide custom displays or sales racks made from cardboard, wood or metal.
▶ Once I place my order how long will it take before I receive the shipment?
Depends on Quantity, Location of 'ship to' address, and your shipping requirements\schedule.
On average, for the first production run of a new product, the manufacturers in China will need 30 - 45 days to make any molds or fixtures and provide a sample for approval. After sample approval, it can take another 30-45 days to make the production run, depending on the complexity of the product and order quantity.
Sea and inland freight transit time can range from 4-6 weeks. For example, it takes about 2-1/2 weeks for a ship to go from a seaport in China to the port of Los Angeles. Customs clearance and unloading can take another 3-4 days, and then the shipment will be trucked to your door. If you were in Denver it would take approximately 30 days to go from China to your door.
For repeat orders or for items the factory is already making, it will take less time as the tooling is already made. The manufacturers in China can start making your parts as soon as their production schedule allows.
▶ How does the shipping process work?
Depends on quotation price terms. For FOB quote - we will put your goods on a ship at port of origin and handle all documentation to you and you will need to take care of shipping, clearance at target port, and delivery to your warehouse.
For CIF quote - We will take care of all process until goods are at target port.
For DDU quote - We will handle all processes until goods are at your target warehouse.
All shipments go direct from China to a port of entry in a major city closest to you. You will then have a customs broker of your choosing clear the shipment and get it shipped to your door. We quote your order with the freight paid to the nearest port to you. For example if your office is based in Denver we would provide you with a quote that will include the part price and all sea and inland freight paid to the port of Denver. You would then arrange having the shipment delivered from the port in Denver to your door.
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Our customers often request that we sign a license/exclusive contract or non-disclosure agreement (these are provided by the customer or the customer's attorney) whereby we agree not to sell or disclose the customer's product line to others. We have no problem doing this. Upon request, we also add exclusive clauses or license agreements in with our negotiations with the factory in China.
In the U.S., Canada, and all other developed countries, realize that patents and trademarks are your only true legal protection. Without a patent or trademark any company - American or foreign - can legally copy and sell your product.
This issue is addressed in more detail in the July 2010 edition of our newsletter.
Yes, we publish a monthly newsletter that is sent out by email. The Global Trade newsletter will keep you up to date on any current events that might affect your overseas purchases.
Want to know more? See 14 Reasons Why You Should Work with Global Trade Specialists.